Yesterday was a good day in @HouseofCommons as @guidedogs were in attendance. #AlThingsEqual pic.twitter.com/3ShkcnIRin
— Ronnie Cowan MP (@ronniecowan) April 21, 2022
Category: News
Access to cash
Job vacancy – caseworker
Working for: Ronnie Cowan MP for Inverclyde
Job Title: Caseworker (permanent contract)
Location: Constituency office in Greenock, Inverclyde.
Travel around the constituency or to Westminster may be required.
Hours: full time (37.5 per week, with occasional evening or weekend working when time off in lieu will be given)
Salary: £21,529 – £31,705
Details: Ronnie Cowan MP is looking for a Caseworker, to work in his constituency office in Inverclyde. This a perfect opportunity for someone with excellent administrative and IT skills, who works well in a small team, has a positive attitude, and would like to gain experience in a Member of Parliament’s office.
The Caseworker will provide support to the MP’s constituents on a range of issues, such as financial, housing, immigration, and social security. They will help to resolve problems through liaising with UK and Scottish government agencies, local authorities, charity/voluntary sector or other organizations.
Applicants should have a strong interest in local and national politics, and an awareness of the constituency of Inverclyde.
Occasional evening or weekend work may be required.
Responsibilities will include:
- Attend constituency surgeries and meetings.
- Manage and progress a portfolio of casework, including logging cases, taking appropriate actions promptly, monitoring progress, analysing patterns of enquiries and producing reports.
- Liaise with government agencies, voluntary sector and other organisations to help resolve cases.
- Gather relevant information to assist with resolving cases.
- Respond to correspondence and enquiries from constituents, including drafting letters, emails and documents.
- Retain records and information confidentially and in line with General Data Protection Regulation (GDPR).
- Maintain, update and develop knowledge of relevant legislation and guidance.
- Administrative support for the office.
Necessary skills:
- Excellent IT skills including a casework tracking system, MS Office Applications (i.e. Word, Excel and Outlook), Internet and Intranet.
- Excellent interpersonal and oral and written communication skills, with a positive and flexible approach.
- Ability to draft letters and emails to a high professional standard.
- Motivated to work independently as well as the ability to work effectively as part of a small team.
- Good office administration skills.
Interview: Interviews will be held at 20 Crawfurd Street, Greenock, PA15 1LJ.
Start Date: As soon as security clearance & pre-employment check questionnaire completed.
How to apply: Please send your CV and covering letter setting out your eligibility for the role, paying particular attention to the necessary skills and responsibilities, to: ronnie.cowan.mp@parliament.uk.
Closing Date: 9th May 2022
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Workplace Equality Fund
Interested in helping more people from marginalised groups get into the workplace and making your organisation or business more inclusive?
The Workplace Equality Fund is now open for applications until 11 April.
Find out more and apply at www.equalityadvice.scot
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