Written question – Treasury [08/09/2020]

To ask the Chancellor of the Exchequer, what steps his Department is taking to ensure people have access to banks and cash withdrawals during the covid-19 outbreak. (82097)

Tabled on: 28 August 2020

John Glen:

In response to Covid-19, banks, building societies, credit unions and Post Offices are working with the Treasury and the financial regulators to maintain access to their services, including access to cash, while balancing the needs of their customers with the safety and welfare of staff. The vast majority of branches are open, though many are open for reduced hours. The Financial Conduct Authority has issued guidance to regulated firms, including on provision to allow a trusted third party to make payments on behalf of vulnerable customers who may be shielding or self-isolating.

The answer was submitted on 08 Sep 2020 at 09:17.