Ofcom announcement on consumer support

I welcome the news from Ofcom that consumers will receive money back from their providers for slow repairs, missed appointments and delayed installations, without having to claim it. 

My constituents continue to raise concerns regarding a perceived lack of support from the deliverer of broadband and they want improved service and faster speeds from their provider.

I look forward to these rules taking effect and hope it will provide people in Inverclyde with better broadband and telecoms.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/automatic-compensation?utm_source=updates&utm_medium=email&utm_campaign=autocomp

 

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