Written PQ – Telecomms [22nd July 2016]

Question: To ask the Secretary of State for Culture, Media and Sport, what assessment she has made of the potential merits of making cold-calling a criminal offence. (43400)

Tabled on: 19 July 2016

This question was grouped with the following question(s) for answer:

  1. To ask the Secretary of State for Culture, Media and Sport, what steps her Department is taking to tackle cold-callers. (43399) Tabled on: 19 July 2016

Answer: Matt Hancock:

We are determined to tackle the scourge of nuisance calls, however a balance needs to be struck between ensuring that consumers are adequately protected and also ensuring that the legitimate direct marketing industry can continue to operate. Our efforts are focused on taking action against companies that are deliberating break the rules, rather than penalising legitimate businesses who comply with the law.

The answer was submitted on 22 Jul 2016 at 14:32.

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